Printer Friendly Version

eCommerce Website Package Contract

Used in conjunction with the eCommerce Website Design Planner which should also be printed out by the client. 

Contact Name ______________________________

Phone ________________ FAX ________________

Company/Client ________________________(hereinafter referred to as the "client")

Address ___________________________________


City ________________ State ____ ZIP ______ Country __________

Email address ______________________________

Present WWW URL (if any):


Username ________________ Password ______________________

Our desire is to completely satisfy the client. One way to do this is to make certain that we understand each other. These are the terms of our agreement together:

1. Authorization. The above-named client is engaging Bissell Web Design, a sole proprietor,  as an independent contractor for the specific project of developing and/or improving a website to be installed on the client's web space on a web hosting service's computer. The client hereby authorizes Bissell Web Design to access this account, and authorizes the web hosting service to provide Bissell Web Design with "write permission" for the client's web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project. The client also authorizes Bissell Web Design to publicize their completed website to web search engines, as well as other web directories and indexes.

2. eCommerce Website Design Package Elements. (For eCommerce Website Design Packages only. For the Basic 3-Page Website Design Package, please use the Basic Website Package Contract. For the Custom Website Design Package of 4-10 pages with Advanced Features, please use the Custom Website Design Contract). Bissell Web Design includes the following elements in their eCommerce Website Design Package:

  • Up to 2 hours of phone or email web design consultation to determine your needs and marketing consultation to determine your marketing strategy. A retainer of 50% of the quoted contract price and a signed contract will be due at this consultation. (Telephone long distance charges are in addition to package rates quoted. Additional consultation can be provided at our hourly rate of $50 per hour.)

  • An attractive, professionally designed, customized website of up to 5 standard pages (more than 5 pages charged individually).

  • Words of text must be written and supplied by the client (200 words per page approximate maximum if not supplied via diskette. Web pages of more than 1,200 words of text may be subject to additional fees, especially if they require a great deal of formatting.)

  • Title Banner/Masthead graphics, e.g. your logo, on the home page (simple custom graphic incorporating company logo). Top-of-page graphics for all other pages in your website. Colorful lines and bullets, and colored and textured backgrounds can be utilized. Inclusion of 3 photos (client provided) per web page.

  • High resolution scanning and preparation of your provided logo and photos (Includes 3 photos per standard web page. Does not include product photos for online stores or database driven catalogs, etc. Image scanning and preparation of product photos are charged separately. See Price List for more details.)

  • A ‘Contact’ form that enables user input to be emailed to you.

  • Scanning and creation of up to 10 PDF files.

  • Meta Tag descriptions and keyword placement in website to enable search engine discovery.

  • Assistance with Domain Name registration/purchase and Hosting Services registration.

  • Posting of your site to a testing area for you to view and request final editing changes. After final edits are reviewed and approved by the client, the remaining 50% to complete payment of your website will be due. After receipt, the website will be published under your domain name (

  • Uploading of your website to the hosting service.

  • Submission of your website to 1000+ major search engines and directories via a website submission service.

  • Minor web page maintenance to regular web pages (not store product pages) over a six-month period, including updating links and making minor changes to a sentence or paragraph. The six-month period commences upon the date the client signs this eCommerce Website Design Contract.

  • Additional Advanced Features, charged individually, which your website might require. See eCommerce Website Design and Website Design Package Price List for more information.

3. Contents of the eCommerce Website Design Package. The content of the web pages will be supplied by the client and executed as specified by the client in the eCommerce Website Design Planner dated _______________. This website includes up to 5 standard web pages. In case the client desires additional standard web pages beyond the original number of pages specified above, the client agrees to pay Bissell Web Design an additional $75 for each additional web page. Client provided graphics or photos beyond the allowed 3 per web page shall be billed at an additional $50 per hour rate (billed in increments of 15 minutes). Where custom graphics work (beyond the scope of the eCommerce Website Design elements detailed in #2 above) is requested, it will be billed at the hourly rate of $50.

An Estimate will be forwarded to the client by fax or by email and will govern the prices for this contract. The client agrees that the amount of the first payment (retainer) is determined from this Estimate. It is understood that total prices calculated on this Estimate are likely to vary from the final amount due to different quantities of products, categories, photos, regular pages, etc. in the final store. The final payment shall reflect and include all items actually completed.

We include email and/or phone consultation of up to 2 hours for marketing strategy, web design consultation, and helping clients learn to use the store software. Telephone long distance charges are in addition to package rates quoted. Additional education and consultation is at our hourly rate of $50.

Product web pages, products, or photos added after the store is ready for advertising to the web search engines will be calculated for actual time spent at the hourly rate of $50.

4. Maintenance and Hourly Rate. This agreement includes minor web page maintenance to regular web pages (not store product pages) over a six-month period, including updating links and making minor changes to a sentence or paragraph. It does not include removing nearly all the text from a page and replacing it with new text. If the client or an agent other than Bissell Web Design attempts updating the client's pages, time to repair web pages will be assessed at the hourly rate, and is not included as part of the six-month maintenance period updating agreement. The six-month maintenance period commences upon the date the client signs this contract. 

Changes requested by the client beyond those limits will be billed at the hourly rate of $50. This rate shall also govern additional work authorized beyond the maximums specified above for such services as marketing consultation, web page design, editing and/or modifying product pages and databases in an online store, art, photo, and graphics services. CGI programming charges (if any) are not included in this rate.

5. Changes to Submitted Text. Please send us your final text. Time required to make substantial changes to client-submitted text after the web pages have been constructed will be additional, and billed at the hourly rate of $50.

6. Web Hosting. The client understands that any web hosting service will require a separate contract. The client agrees to let Bissell Web Design select the hosting service or to select a web hosting service which allows Bissell Web Design full access to the website and a cgi-bin directory via FTP and telnet.

7. Completion Date. Bissell Web Design and the client must work together to complete the website in a timely manner. We agree to work expeditiously to complete the website no later than ____________________.

If the client does not supply Bissell Web Design complete text and graphics content for all web pages contracted within six weeks of the date that this contract was signed, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within two months after the signing of this contract, an additional continuation fee of 10% of the total contract price will also be assessed each month until the website is advertised.

8. Payment of Fees. Fees to Bissell Web Design are due and payable for the eCommerce Website Design Package on the following schedule: 50% upon signing of this contract, 50% when the web pages have been constructed according to the client's original written specifications. If the total amount of this contract is less than $600, the total amount shall be paid upon signing of this contract. Note: Advertising the pages to web search engines and updating occur only after the final payment is made. All payments will be made in US funds.

9. Assignment of Project. Bissell Web Design reserves the right to assign subcontractors to this project to insure the right fit for the job as well as on-time completion.

10. Legal Stuff. Bissell Web Design does not warrant that the functions contained in these web pages or the Internet website will meet the client's requirements or that the operation of the web pages will be uninterrupted or error-free. The entire risk as to the quality and performance of the web pages and website is with the client. In no event will Bissell Web Design be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate these web pages or website, even if Bissell Web Design has been advised of the possibility of such damages. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

11. Laws Affecting Electronic Commerce. From time to time governments enact laws and levy taxes and tariffs affecting Internet electronic commerce. The client agrees that the client is solely responsible for complying with such laws, taxes and tariffs, and will hold harmless, protect, and defend Bissell Web Design and its subcontractors from any claim, suit, penalty, tax, or tariff arising from the client's exercise of Internet electronic commerce.

12. Copyrights and Trademarks. The client represents to Bissell Web Design and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Bissell Web Design for inclusion in web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Bissell Web Design and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

13. Copyright to Web Pages. Copyright to the finished assembled work of web pages produced by Bissell Web Design is owned by Bissell Web Design. Upon final payment of this contract, the client is assigned rights to use as a website the design, graphics, and text contained in the finished assembled website. Rights to photos, graphics, source code, work-up files, and computer programs are specifically not transferred to the client, and remain the property of their respective owners. Bissell Web Design and its subcontractors retain the right to display graphics and other web design elements as examples of their work in their respective portfolios.

14. Delinquent Payment. In order for Bissell Web Design to remain in business, payments must be made promptly. Delinquent bills will be assessed a $15 charge if payment is not received within 10 days of the due date. If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency. Bissell Web Design reserves the right to remove web pages from viewing on the Internet until final payment is made. In case collection proves necessary, the client agrees to pay all fees incurred by that process. This agreement becomes effective only when signed by Bissell Web Design. Regardless of the place of signing of this agreement, the client agrees that for purposes of venue, this contract was entered into in Gwinnett County, Georgia, and any dispute will be litigated or arbitrated in Gwinnett County, Georgia. Please pay on time.

15. Sole Agreement. The agreement contained in this eCommerce Website Design Contract constitutes the sole agreement between Bissell Web Design and the client regarding this website. Any additional work not specified in this contract must be authorized by a written change order. All prices specified in this contract will be honored for six (6) months after both parties sign this contract. Continued services after that time will require a new agreement.

16. Initial Payment and Refund Policy.

The total amount of this contract is $____________.

This agreement begins with an initial payment of $_______. If the client halts work and applies by registered letter for a refund within 30 days to Bissell Web Design work completed shall be billed at the hourly rate of $50, and deducted from the initial payment, the balance of which shall be returned to the client. If, at the time of the request for refund, work has been completed beyond the amount covered by the initial payment, the client shall be liable to pay for all work completed at the hourly rate of $50. No portion of this initial payment will be refunded unless written application is made within 30 days of signing this contract.

The undersigned agrees to the terms of this agreement on behalf of his or her organization or business.

On behalf of the client (authorized signature):

________________________________ Date ________________

On behalf of Bissell Web Design (authorized signature)

________________________________ Date ________________  


Home | Basic Website Package | Custom Website Package | eCommerce Website Package
 Restaurant Website Package | Wedding Website Package | Website Samples
Logo Design & Other Services | Contact Us


Copyright 2017   
Bissell Web Design